Training as a Product
Working in Customer Education, my learning solutions generate revenue. We sell training to our clients.
Read Article →Thoughts on instructional design, tech enablement, and building better learning cultures.
Working in Customer Education, my learning solutions generate revenue. We sell training to our clients.
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Join me on my accessibility learning journey! One area where I knew I can do better is alt text and image descriptions.
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Efficiency and consistency come from clearly established processes. Two processes that your L&D team should clearly define are…
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I studied learning theory under Dr. Kirkwood-Tucker at FSU in a social science education Master’s degree program. Her approach spoke to me because she was the author of the book ‘Visions of Global Education’ decades before anti-bias curriculum became a thing.
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When I worked as an instructional designer in finance, I created training programs for an internal audience of employees…I am now a member of the Customer Education team.
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Do you use product documentation when designing technical training? It can make your job A LOT easier.
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At some point in your instructional design career, you may have the opportunity to develop technical training. Technical training aims to develop skills with a particular digital tool.
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Last week I had the privilege of speaking at the TLDC Conference “The Road to L&D.” My session was called “Preparing for a Smooth Transition (While Still in the Classroom).”
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After being a 15+ year Mac user, I made the switch to a PC in the summer of 2021. Some of the biggest adjustments from Mac to PC included…
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Worried that leaving the classroom means sacrificing meaningful work? This post is for you!
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