I excel at building relationships across teams and following up on action items. Recently, I facilitated a listening tour with 57 stakeholders to gain support for a digital credentialing program, ensuring successful vendor procurement via thorough communication and tenacity.

I approach programs with a strategic plan and provide meaningful data to track success. By documenting processes and creating dashboards, like an Azure DevOps dashboard for a playbook website, I’ve showcase progress on 55 features and 449 user stories, effectively highlighting our impact and productivity.

I enhanced product education by developing asynchronous, hands-on practices in a new training environment rather than instructor-led exercises. This innovation, achieved through technical collaboration and experimentation, saved 35 hours per learner and reduced facilitator dependencies significantly.

As a PMP, my strength lies in uniting learning program teams around a clear vision and performance goals. I currently lead a diverse project team—content developers, a product owner, a UX designer, a digital librarian, and SMEs—in releasing content bi-weekly to a Professional Services portal, ensuring our mission drives high business value.