Insights & Ideas

The Learning Lab

Thoughts on instructional design, tech enablement, and building better learning cultures.

Elements of Enablement

Although my focus at CSG is primarily customer education, I’ve done some internal enablement work recently and wanted to explore a few key differences.

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Rapid Content Development

Here are the ways I was able to deliver an entire learning pathway in less than a month:

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How to Craft a Software Simulation in Storyline

Wondering how to make software simulations? Working as an instructional designer at a tech company, I make guided practices in Storyline frequently.

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Education Background: Still Helpful

June 4, 2021 was my final day as a teacher before I spent the summer transitioning to instructional design,

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Market Learning Experiences

Publishing a course is NOT the last step in an instructional design project. You need to promote it and get learners excited!

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Career Changer Rollovers

One effect of job hopping or changing careers is that you could have multiple retirement accounts floating around out there.

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B2B, SaaS ID, Part II

Working as a technical instructional designer in customer education has some unique challenges.

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B2B SaaS ID, Part I

My work currently fits in the realm of B2B SaaS customer education. What’s that, you say?

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Remote Work and Women

Let’s get real and talk about why remote work is better for people who menstruate!

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Remote Work and Individual Contributors

I’ll start with this: in-person office work is better for bosses.

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