Elements of Enablement
Although my focus at CSG is primarily customer education, I’ve done some internal enablement work recently and wanted to explore a few key differences.
Read Article →Thoughts on instructional design, tech enablement, and building better learning cultures.

Although my focus at CSG is primarily customer education, I’ve done some internal enablement work recently and wanted to explore a few key differences.
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Here are the ways I was able to deliver an entire learning pathway in less than a month:
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Wondering how to make software simulations? Working as an instructional designer at a tech company, I make guided practices in Storyline frequently.
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June 4, 2021 was my final day as a teacher before I spent the summer transitioning to instructional design,
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Publishing a course is NOT the last step in an instructional design project. You need to promote it and get learners excited!
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One effect of job hopping or changing careers is that you could have multiple retirement accounts floating around out there.
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Working as a technical instructional designer in customer education has some unique challenges.
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My work currently fits in the realm of B2B SaaS customer education. What’s that, you say?
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Let’s get real and talk about why remote work is better for people who menstruate!
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I’ll start with this: in-person office work is better for bosses.
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