Insights & Ideas

The Learning Lab

Thoughts on instructional design, tech enablement, and building better learning cultures.

An older Hispanic woman sits at her desk in an office with a small trophy.

Credentialing Program Manager

What does a credentialing program manager do? I’m the credentialing program manager at the global tech company I work for. While that’s not an official job title at my company, it is the role I perform as a senior technical instructional designer, as well as Scrum Master for the ID team. What does a credentialing […]

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Spotlight on Excellence Award

I am delighted to share that I have been honored with the 2025 Q1 “Spotlight on Excellence” award from CSG.

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Intellum Partner Education Webinars

Intellum recently ran a three part webinar series on partner education called Scaling Partner Success.

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New Portfolio Format

I’m going back to basics and replacing my web-based portfolio with a PDF.

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Handwrite Your Notes

I used to recommend writing notes by hand to my classroom students, and I still follow that advice myself in a corporate role.

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Professional and Personal Identity

Do you have a work self and a personal self? I absolutely do. 

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Localize Training

Working for a global tech company, I create a lot of customized training for customers around the world. Read this post for some ideas on how to localize training.

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Credential Offerings

If your customer education or product training team has considered offering digital credentials, let me tell you there is a WIDE variety of use cases.

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Fee-Based Coffee Chats

I’ve held over 100 free coffee chats with transitioning teachers and aspiring instructional designers

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Agile Ceremonies in L&D

What agile ceremonies should your instructional design team perform? 

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