What’s an AI tool I use daily in L&D in tech? Glean!
Glean is a search engine, chatbot, and agent-builder that has access to all of my company’s documents. It provides internal context in a way other tools just can’t.
Glean pulls in details for my projects that I didn’t even know I was missing. It draws from everything and shares relevant information from Outlook, Teams, documentation, process guides, etc.
Some useful scenarios include the following:
- I can run a script or project plan through Glean and ask what I’m missing.
- If I come across an acronym that’s unclear (which let’s be real, happens daily) I go straight to Glean.
- Glean is good for running weekly agents to run to summarize my progress or write a to-do plan for the upcoming week.
- When I forget where someone mentioned a fact in a Teams chat, I can ask Glean, “where did so-and-so make that comment about the new project risk? Find the chat and send me that part of the conversation.”
You can also build a library of prompts like Copilot so this platform is a real multi tasker.
It’s like having a personal assistant at the tip of my fingers that can research, perform admin, and coordinate my schedule.
If you have access to enterprise Glean I highly recommend taking advantage of all the functionality.
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