Day Learning Design

👩‍🏫 I build & deliver technical enablement programs to software users globally
💻 Skillset: Agile project management & Instructional design
📝 ATD Author
📖 Bonafide Bookworm

Category: Technical Training

  • Telco Industry Content

    Instructional design IS and ISN’T industry specific. 

  • Tricky Environment Access

    Technical training relies on environment access, so what happens when that is not an option?

  • Technical Training Audiences

    For those of us in technical training, there are three audiences: employees, customers, and partners.

  • How to Craft a Software Simulation in Storyline

    Wondering how to make software simulations? Working as an instructional designer at a tech company, I make guided practices in Storyline frequently.

  • B2B, SaaS ID, Part II

    Working as a technical instructional designer in customer education has some unique challenges.

  • B2B SaaS ID, Part I

    My work currently fits in the realm of B2B SaaS customer education. What’s that, you say?

  • Ambiguity in DevOps Technical Training

    What’s the most valuable skill when developing technical training in a DevOps environment? The ability to embrace ambiguity.

  • Real World ADDIE

    ADDIE is an instructional design process that everyone in the industry knows. But for an outsider looking in, what does it look like in practice?

  • Inclusivity in Technical Training

    Someone asked me recently in a coffee chat how I incorporate inclusivity when developing technical training. Great question, folks!

  • Common Modalities in Technical Training

    What does technical training look like? Technical training teaches users how to use digital products.

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About

McKenzie Day builds learning programs in tech by aligning project teams around a shared vision and relentlessly prioritizing value for the customer.