Work that speaks
for itself.

A global SaaS company lacked a structured onboarding program, leading to low product adoption and high support ticket volume. I designed a full curriculum including self-paced eLearning, live virtual sessions, and a tiered certification pathway — reducing time-to-proficiency by 40%.

Program effectiveness measured via Kirkpatrick Levels 1–3. Learner satisfaction scores averaged 4.7/5. Knowledge assessments showed 85% pass rate on first attempt. Support ticket volume dropped 28% within 90 days of launch.

An enterprise's legacy training library had grown inconsistent across regions and teams. I led a full curriculum audit — analyzing 60+ courses, identifying alignment gaps, and delivering a redesigned learning architecture with standardized templates across four product lines.

Post-redesign benchmarking showed a 35% improvement in content consistency scores. Stakeholder review panels rated redesigned materials 4.8/5. Learner completion rates increased from 62% to 89% within two quarters.

A B2B tech org needed to upskill 500+ employees across 12 global offices simultaneously. Using Scaled Agile principles, I built a program management framework to coordinate 8 ILT tracks, manage content localization, and align cross-functional stakeholders.

All 12 regional cohorts launched on schedule. NPS for facilitator quality averaged 72. Post-training performance data showed 91% of learners met role-proficiency benchmarks within 60 days.